Do you offer exchanges?Updated a year ago
Unfortunately, we are unable to offer exchanges after a purchase has been made. This policy is due to the nature of timing. By the time your original item is received and processed and a new order is placed and sent it can anywhere up to 4-6 weeks.
Received an item with damage, a defect or an incorrect item?
We are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately by reporting your issue using our form to be sure we can get all the information to quickly and accurately assist We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.
To note items that show to have wear and tear or have a unique design element would not be considered to have a defect.