What should I do if the system cannot find my order?Updated 12 days ago

If you encounter an issue where your order cannot be found, it may be due to a typo in the email address used at checkout. Unfortunately, we are unable to make changes to the email address once you check out, especially if the order was placed as a guest. Please ensure the correct email is used for future orders to avoid any inconvenience.

 If you need the status of your existing order, customer service can assist with the details

Please CONTACT US and provide all of the following so we can best assist:  

• Date of the transaction and the exact amount showing on your bank or credit card: 
• Full bill to name and address
• A full ship to name and address
• possible alternate email address used to place order