Where can I drop off my return (via Happy Returns)?Updated 10 months ago
DROP OFF
All returns require either a QR code or an express code (or a copy of the packing slip with a bar code) before bringing your item to an authorized location.
To find a location, simply use this link: https://locations.happyreturns.com/ put in your address and bring your items (and your QR/express code) no packing or label is needed. Please be sure to check your email after your items are scanned before leaving to ensure all items were properly accounted by the agent.
You can choose to ship back your items using a carrier of your choice, please note Burt's Bees Baby no longer provides a label and does not reimburse for packaging or return label costs
RETURN LABEL
You can choose to ship back your items using a carrier of your choice, please note Burt's Bees Baby no longer provides a label and does not reimburse for packaging or return label costs. We recommend keeping your receipt with the tracking number until your return is processed.