Why hasn't my order shipped yet after the creation of the shipping label?Updated a year ago

Sometimes there's a delay between label creation and the carrier picking up the package. Rest assured, we anticipate your order will ship within the expected timeframe.

As we work with third-party carriers, we're unable to initiate a claim or trace until the expected transit time has passed. We appreciate your patience and understanding

• Standard  can take  up to 8-12 Business* days
• Ground:  3-6 Business* days (not available for PO Boxes) 
• Priority:   2-3 Business* days  (not available for PO Boxes) 

If your timeline has lapsed please contact us with the Name, Full address, Order # and tracking details by using the form HERE