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How do I Log in or sign up?

LOG IN. You can create or log into your account by using the icon on the desktop and on mobile. A sign up / login box will appear. A six-digit one-time passcode (OTP) will be sent to your email or phone (whichever is defaulted) to securely log in. Pl

How do I manage my personal information?

We appreciate you reaching out to us. We acknowledge your concern regarding the use of your personal information. To adjust your preferences, please click on the "cookie" icon and scroll down to find the option labeled "Do Not Sell or Share My Person

How do I submit my child's photo?

Thank you for wanting to share your little Bee with us!  For each photoshoot, we will have a casting call for the ages needed and the area of the photoshoot.  Please follow us on social media to see our upcoming shoots!. To submit your photos or to b

Can I split a payment?

At this time, we can only accept one form of full payment. You can use a Burt's Bees Baby gift card in combination with your payment. Yes, however, please check with the issue bank or card company if the card needs to be registered or if there are sp

Do you have a registry?

We’ve partnered with MyRegistry.com so you can add items from all your favorite stores onto a universal gift list that’s fun to manage and easy to share.

I am an influencer looking to collaborate. How can I connect with you?

Hi there!. Thank you for reaching out to work with us. Please contact us on Instagram @burtsbeesbaby with the following information:. -Name. -IG Handle. -Direct link to your blog, if applicable. -Engagement rate, audience demographics, growth rate. -

How do I change my info or phone number?

Burt's Bees Baby has upgraded to an account authentication powered by Bolt. If you have a Bolt account, you may use the same login here. If you have a previous Burt's Bees Baby account you can sign in using the same email address. Use the account set

I can't find the button to checkout?

There can be an item or items that may have sold out and need to be removed from your cart. If you can exit checkout and go to your shopping cart and refresh your page you should see a notice of what item(s) need to be removed.

What different types of payment methods can I use?

We accept all major debit/credit cards along with Apply Pay, PayPal, Venmo (if you have it enabled on your device), Amazon Pay, and Buy Now Pay Later options such as Afterpay, Klarna and Affirm.

Can I have my items gift wrapped?

Yes you can! Certain items like The Baby Bee Box and certain gift bundles already come gift-giving ready! All orders come with a packing slip that notes the items and the quantities and no pricing!! It will indicate the sender and the receiver but yo

When I add a sale item to my cart the price isn't showing up?

There can be a few reasons:. - Please verify the current sale or promotion has not ended or expired. - Some products may only have select colors or sizes on sale. - Certain sizes may have a higher price point, for example, a baby/infant PJ might be $

I have a specific question, how do I contact someone?

Our knowledge base is a great place to get answers!. If you cannot find what you are looking for please CONTACT US. We believe in a work-life balance, so our team members are not available on the weekends to answer questions or process orders. We do

I'm getting an error when I checkout?

If you are getting an error please check the below most common issues:. If you are still having issues please CONTACT US with:. Name, address, and the exact error you are getting.  Any time you can add video or screenshots (please do not submit any p

Can I submit my child's photo?

Thank you for sharing your adorable Bee with our Hive! At Burt's Bees Baby, we celebrate diversity and inclusivity, welcoming all races, sizes, and abilities. Throughout the year, we conduct multiple photo shoots and showcase them on our social media

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